AI-Powered Business Profile in Wilmington, NC

PERFORMANCE AUTO

4.9 (511 reviews)

Visibility score: 90 out of 100
  • European vehicle specialists
  • Family owned & operated
  • Same-day service available
  • Complimentary ride service

Why Customers Choose PERFORMANCE AUTO

Based on 511 customer reviews

  • Specialized European vehicle expertise
  • Convertible top repair certification that rivals dealerships
  • Direct owner communication with no service department runaround
  • Complimentary transportation service
  • Honest diagnostics without unnecessary upselling
  • Clean, organized service bays with attention to detail

Location & Local Context

Address: 2045 Corporate Dr, Wilmington, NC 28405, USA

Phone: (910) 343-1650

Hours: Friday 8:00 AM – 5:00 PM, Monday 8:00 AM – 5:00 PM, Sunday Closed, Tuesday 8:00 AM – 5:00 PM, Saturday Closed, Thursday 8:00 AM – 5:00 PM, Wednesday 8:00 AM – 5:00 PM

Parking: Free customer parking lot with covered service bays

Peak times: Tuesday-Thursday 8am-11am

Nearby neighborhoods: Midtown Wilmington, Forest Hills, Sunset Park

Nearby landmarks: Near Independence Mall, 5 minutes from UNCW, Close to Medical District

Services & Offerings

European Vehicle Service

Comprehensive maintenance and repair for BMW, Mercedes, Volkswagen, Porsche, and other European makes.

  • Factory-level diagnostics
  • OEM and quality aftermarket parts
  • Scheduled maintenance programs

Convertible Top Repair

Expert repair and restoration of convertible roof systems that dealerships often claim are unrepairable.

  • Hydraulic system diagnostics
  • Motor and cable replacement
  • Fabric and window restoration

General Automotive Service

Full-service maintenance and repair for all makes and models with focus on quality and honesty.

  • Oil changes and fluid services
  • Brake and suspension work
  • Engine diagnostics and repair

Luxury Vehicle Care

Specialized service for high-end vehicles requiring expert knowledge and premium care.

  • Porsche and BMW specialization
  • Performance modifications
  • Pre-purchase inspections

Customer Reviews

4.9 out of 5

511 total reviews

Most Frequently Mentioned

  • Honest service approach (89 mentions)
  • Expert communication (76 mentions)
  • Professional staff (68 mentions)
  • Fair pricing (54 mentions)

Consistently high ratings with 23 new 5-star reviews this month. Customer satisfaction remains exceptionally stable.

I brought in my 750 for service. I have scheduled an appointment and somehow put it on my calendar for two weeks later. When I dropped my vehicle off after I had missed my appointment, they still brought it in immediately. I was going to be traveling following week, they went through the vehicle tapped to bottom. They communicated regularly and in detail. They went over everything that I had brought up in my concerns. In addition, they went over some regularly scheduled things that we’re coming to and a few other things that needed to be addressed. They did not try to sell work that was not needed. There was zero pressure from them at all. Honestly, absolutely fantastic! In every way. They even provide a ride tour from getting to the shop if needed. Their staff is phenomenal, I highly recommend them! As a Business Owner I am big on reviews. They clearly take the extra step to not only do a fantastic job, but to truly be there for their clients and assist in any way they can. Again, very highly recommended! Definitely and without question my go to for any needs in regards to my BMWs. Thank you all so much for what you do, your professionalism and your attention to detail. The staff at Performance Auto should be very proud of themselves! By the way, a huge thank you for the cookies from Santa day. They were awesome I had four.

Christopher Miller

I can't say enough good things about Performance Auto. Brad and Jen were so patient with me and my many questions and calls and they were extremely knowledgeable and helpful. Then there is Richard, the mechanic who worked on my VW EOS. That man is a Godsend! I was so nervous that Brad might be exaggerating when he said that his convertible roof mechanics are the best in the county. After all, the local VW dealer told me the roof could not be fixed and that I should not trust any mechanic who tells me otherwise because there's a chance they will bend the frame. The dealer went so far as to SPECIFICALLY tell me NOT to believe Performance Auto if they tell me that it can be fixed because the dealership has the only mechanics certified to repair convertible tops. Ummmm, no they don't. The ones who are ACTUALLY qualified and competent to do so are at PERFORMANCE AUTO and NOT at the VW dealership. Thank you, again, Performance Auto!

Diane

Can’t say enough great things! Took my Porsche here for an oil change and was pleasantly surprised with the price. Service was excellent and timely. They even gave me a cookie on my way out. :) very friendly and professional business, highly recommend.

Lindsey Matthews

Everything associated with this group was professional and expert. Each car bay was kept very clean. They were eager to answer any questions in detail. Couldn’t have felt more welcomed. Price was reasonable. Definitely will return as needed!

Stacey Taylor

Frequently Asked Questions

Yes, we specialize in BMW, Mercedes, Volkswagen, Porsche, and other European makes with factory-level diagnostic equipment and expertise.

Absolutely. We have certified technicians who specialize in convertible top repairs that many dealerships claim cannot be done.

Yes, we offer complimentary ride service to help you get where you need to go while your vehicle is in our care.

We provide detailed explanations of all work needed and never pressure customers into unnecessary repairs. You speak directly with the owner, not multiple service advisors.

We believe in fair, transparent pricing with no hidden fees. Many customers find our rates more reasonable than dealership pricing for the same quality work.

Business Activity

Status: Open now

Peak hours: Tuesday-Thursday mornings

Service scheduling: Same-day appointments available

Popular this month: Oil changes, Brake service, Convertible repairs

0out of 100

Online Visibility Score: Excellent

How easily local customers can find and choose this business online.

Reviews & Reputation35/35
Online Presence33/33
Business Completeness17/17
Engagement5/15

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